1. About TUNATECA
2. Making a booking
3. Gifting a TUNATECA experience (TUNATECA Gift Voucher)
5. User requirements and conduct
6. Personal data
7. Gift voucher conditions (TUNATECA Gift Voucher)
9. Right of withdrawal and cancellations
11. Intellectual and industrial property
12. Limitation of liability
13. Applicable regulations and jurisdiction
In this document, you will find all the necessary information about the e-commerce services that we provide on our website www.tunatecabalfego.com. Please read them carefully and consult them whenever you want.
This website is owned by TUNATECA, S.L. (hereinafter, TUNATECA). The identifying data of TUNATECA are:
TUNATECA operates a website where you can access information about its culinary services, bookings, the menu and the TUNATECA Voucher.
Simply click on the “Bookings” section to book an experience. Then indicate the number of people, choose a date and time, enter your personal details and click on “Book”.
When making a booking, your data may be accessed by EL TENEDOR, a partner company of TUNATECA, in order to carry out these procedures (sending emails and text messages).
To gift a TUNATECA experience, you need to click on “Gift Vouchers”. Then choose the menu, the number of diners, state whether anyone has special dietary requirements, complete the form with your personal details and click on the “Buy now” button. Then enter your credit/debit card details, click on “Pay” and you will receive an email with the gift voucher.
In this section you can book and pay for the “Kaitai” event for a specific date.
The availability of this event is published on the TUNATECA website and in the newsletter.
In order to use most of the services, you will have to enter the “Gift Vouchers” or “Kaitai” section, which means that you must be of legal age. If you are under sixteen years of age, you may not buy any experiences in these sections on the website, unless you have the appropriate written consent of your parents or guardians.
You agree to provide TUNATECA with accurate, complete and updated personal details. Failure to provide accurate, complete and updated personal details, including an invalid or expired payment method, may make it impossible for you to access and use the services or may force TUNATECA to terminate this agreement entered into with you.
Both parties agree to (i) guarantee the complete confidentiality of the personal data accessed in compliance with these terms and conditions; (ii) disclose said data only to authorised persons; and (iii) observe the legal provisions contained in the applicable regulations. In particular, they undertake not to use the personal data obtained from the other party for any purpose other than the one stipulated in the purpose of these terms and conditions.
The services provided by TUNATECA will be paid online with a credit/debit card via the Banco Sabadell payment gateway.
The price includes VAT.
TUNATECA reserves the right to check the validity of said credit/debit card. If the credit card provided is declined by our system, it will be automatically cancelled.
Pursuant to the provisions on the rendering of services set forth in the General Consumer and User Protection Act, you have fourteen (14) days from the date of accepting the services to exercise your right of withdrawal, without having to indicate the reason and without incurring any costs.
The right of withdrawal is not applicable if:
As such, the right of withdrawal will not apply to the following cases:
Notwithstanding the above, you may cancel the “El Katai” event in the following case:
TUNATECA reserves the right to modify the services presented on the website (changes in prices, promotions and other terms and conditions) at any time.
The website and all its content (including, but not limited to, trademarks, logos, texts, photographs, icons, images, graphics, technology, links, audiovisual or audio content, etc., as well as the graphic design, source code and other software elements contained in this application) are owned by TUNATECA, have been duly licensed in its favour, and are subject to intellectual and industrial property rights protected by Spanish law. Therefore, if you wish to use the website or its content (for reproducing, transforming or communicating content, etc., beyond the activities authorised by the Intellectual Property Law), you will need to obtain our prior written consent (contact details in the header of this document), regardless of the end purposes. Likewise, it is prohibited to delete the identifying data of TUNATECA as the owner of the intellectual and industrial property rights of the website and its respective content, as is taking photos of the technology or tarnishing, besmirching or damaging the brand by any other means.
Although we do not ask you to refrain from using the content for illegal purposes or contrary to these terms and conditions, under no circumstances does this mean that we authorise or consent to said use. Neither does it entail a waiver of the legal actions which may correspond to us.
We will not be held liable for any breach or delay in the fulfilment of any of the obligations assumed herein if it is due to events beyond our reasonable control (force majeure).
Causes of force majeure include any act, event, lack of exercise, omission or accident which is beyond our reasonable control.
You agree to use the services and content, if you access via the TUNATECA corporate website, in accordance with the provisions of law, morality, public order and these terms and conditions. You also undertake to make proper use of the services and/or content of the website and not to use them for any illicit or illegal purposes and/or for any purposes which may violate the applicable intellectual or industrial property regulations, or any other applicable legislation.
TUNATECA does not guarantee the continued availability of services and is held harmless for any type of liability for possible damages due to the unavailability of service as a result of force majeure or errors in data transfer networks beyond its control.
The use of our website and the services purchased via our website will be governed by Spanish law.
Any dispute arising out of or relating to the use of our website will be subject to the non-exclusive jurisdiction of the courts of Tortosa. The use of our services implies the explicit acceptance of the jurisdiction of Tortosa.
When you are an end consumer, nothing in this clause will affect the rights as such recognised by current legislation.
Last update: March 2020.